Privacy Policy

Information We Collect

When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, delivery address, and order history. We do not collect or store your card details — payments are processed securely by Razorpay.

How We Use Your Information

• To process and deliver your orders
• To handle returns, exchanges, and refunds
• To send order updates, invoices, and support communication
• To improve our website and product offering

Sharing of Information

We do not sell your personal information. We share only what's necessary with trusted service providers who help us run the business — our payment gateway (Razorpay) for processing payments, and our courier partners (DTDC, India Post) for delivering your orders.

Cookies

We use cookies to keep you signed in, remember your cart, and understand how our site is used. You can disable cookies in your browser, though some features may not work correctly without them.

Data Security

We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard practices.

Your Rights

You can review and update your account details anytime from Profile → Settings. To request deletion of your account or data, contact us using the details below.

Contact Us

For any privacy-related questions, reach us at nakshatrasaigowda@ail.com or call +91 80733 80149.